PRIVACY POLICY

 

Last updated: January 15, 2026

Sachraga (“Sachraga,” “we,” “us,” or “our”) operates this website and online store (the “Site”) and provides related products and services (collectively, the “Services”). The Services are offered to provide customers with a carefully curated shopping experience. Sachraga uses Shopify to power its online storefront and related commerce infrastructure.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit, access, or use the Services, make a purchase, create an account, communicate with us, or otherwise interact with Sachraga.

If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.


1. Definitions

  • “Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual or household.
  • “Sensitive personal information” has the meaning given under applicable privacy laws.
  • “Process” means any operation performed on personal information, including collection, use, storage, disclosure, or deletion.
  • “Controller” / “Business” means the entity that determines the purposes and means of processing personal information.


2. Personal Information We Collect

We collect personal information directly from you, automatically through your use of the Services, and from third parties, as permitted by law.

2.1 Information You Provide Directly

Depending on how you interact with the Services, we may collect:

  • Identifiers and contact details
    Name, email address, phone number, billing address, shipping address.
  • Account information
    Username, password, authentication credentials, preferences, settings, and saved items.
  • Order and transaction information
    Products viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled; order history; transaction dates and values.
  • Payment information
    Payment card details, payment confirmations, and related financial data.
    Note: Payment card information is processed by Shopify and third-party payment processors; we do not store full payment card numbers.
  • Customer communications
    Information included in emails, messages, reviews, forms, or customer support requests.


2.2 Information Collected Automatically

When you access or use the Services, we may automatically collect:

  • Device and technical data
    IP address, browser type, operating system, device identifiers, network information.
  • Usage data
    Pages viewed, links clicked, time spent on pages, referring URLs, interaction patterns.
  • Cookies and similar technologies
    We use cookies, pixels, and similar technologies to operate the Services, remember preferences, analyze performance, and support marketing and advertising.


2.3 Information From Third Parties

We may receive personal information from:

  • Shopify, as our commerce platform provider
  • Payment processors, fulfillment providers, and shipping partners
  • Marketing, analytics, and advertising partners
  • Social media platforms, if you interact with us through those services
  • Other third parties, as permitted by law


3. How We Use Personal Information

We process personal information for the following purposes:

3.1 Providing and Operating the Services

  • Processing transactions and payments
  • Fulfilling and shipping orders
  • Managing accounts and preferences
  • Facilitating returns, exchanges, and customer support
  • Enabling reviews and interactive features

3.2 Improving and Customizing the Services

  • Analyzing how customers use the Services
  • Developing and improving products and features
  • Personalizing content, recommendations, and user experience

3.3 Marketing and Advertising

  • Sending marketing and promotional communications
  • Displaying advertisements on our Site and third-party platforms
  • Measuring the effectiveness of advertising campaigns
  • Retargeting and interest-based advertising, where permitted by law

3.4 Security, Fraud Prevention, and Integrity

  • Detecting, preventing, and investigating fraud or unauthorized activity
  • Securing accounts and transactions
  • Protecting the safety and integrity of the Services

3.5 Legal and Compliance Purposes

  • Complying with applicable laws and regulations
  • Responding to lawful requests from authorities
  • Enforcing our terms, policies, and agreements
  • Protecting our rights and the rights of others


4. Cookies and Similar Technologies

We and our partners use cookies and similar technologies to:

  • Operate and secure the Services
  • Remember preferences and settings
  • Perform analytics and site measurement
  • Deliver personalized advertising

You may control cookies through your browser settings. Limiting cookies may affect the functionality of the Services.


5. How We Share Personal Information

We may disclose personal information in the following circumstances:

5.1 Service Providers

With vendors and service providers that perform services on our behalf, including:

  • Shopify
  • Payment processing
  • Shipping and fulfillment
  • Customer support
  • Data analytics
  • Cloud storage and IT services

5.2 Marketing and Advertising Partners

With partners who assist with advertising, marketing, and analytics. These partners may use personal information in accordance with their own privacy policies.

5.3 Business Transfers

In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.

5.4 Legal Obligations

To comply with applicable laws, legal processes, subpoenas, court orders, or governmental requests.

5.5 With Your Direction or Consent

When you direct us to share information or otherwise consent to disclosure.


6. Relationship With Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve its services.

We may use Shopify’s enhanced features, which combine data from your interactions with our store, other merchants, and Shopify. In these cases, Shopify acts as an independent controller for such processing.

Learn more at:
https://privacy.shopify.com


7. International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Where required, we rely on recognized legal mechanisms such as:

  • Standard Contractual Clauses
  • Adequacy decisions
  • Other lawful transfer safeguards


8. Data Retention

We retain personal information for as long as necessary to:

  • Provide the Services
  • Maintain accounts
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods vary depending on the nature of the data and legal requirements.


9. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.


10. Children’s Privacy

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.


11. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or know what personal information we collect
  • Request deletion of personal information
  • Request correction of inaccurate personal information
  • Request portability of personal information
  • Opt out of the sale or sharing of personal information
  • Limit use of sensitive personal information (where applicable)

11.1 Marketing Preferences

You may opt out of promotional emails at any time using the unsubscribe link. Transactional communications may still be sent.

11.2 Global Privacy Control

Where required by law, we recognize Global Privacy Control (GPC) signals as an opt-out of certain data uses.


12. Exercising Your Rights

You may exercise your rights by contacting us using the information below. We may verify your identity before processing requests. Authorized agents may submit requests where permitted by law.

We will not discriminate against you for exercising your rights.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.


14. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, contact us at:

Email: info@sachraga.com

For purposes of applicable data protection laws, Sachraga is the data controller of your personal information.